We Are “United” By the Decisions That We Make

Unless you live as a hermit, you have heard about what is viewed as the less than wise decisions, which were made by a gate manager and the cockpit crew of an United Airlines flight and possibly the airport police personnel called to a scene which resulted in a fare paying passenger being physically ejected from one of their airplanes due to an oversold situation.

This kind of event strictly exemplifies the importance of placing an equal value on making ethical decisions as well as legal ones.  United and every other airline are legally able to overbook their flights, select passengers who will forfeit their seat when none volunteer, and are contractually within their rights to have passengers evicted from their aircraft by force under certain situation when deemed necessary.  Everything that happened that day seems to have been legal but almost everyone agrees that it was not right.

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